Register
 
DoubleCAD XT v5 has released

doublecad xt hangs
Read 2595 times
* June 08, 2013, 08:25:54 AM
hi

just installed double-cad xt 5
when starting program docad5 always start to download tips en connect file
annulating the downloads gives as result program hangs

end the processes  using task-manager docad5 runs but cant do anything
menu and menu-bar does not  respond
had the same problem with version 3

how an i solve this problem

kind regards
« Last Edit: June 08, 2013, 09:26:47 AM by holemans danny »

Logged


June 10, 2013, 07:18:58 AM
#1
I afraid I don't understand the question - nevertheless I would suggest that you add to your description some screen shots showing the problem in steps - it might help us resolve the problem. Also... please provide information about the Computer and OS that you are using.

Thx

Logged


* June 10, 2013, 11:02:19 AM
#2
HI
ll download windows downloading tips and 1 small blank window doublecad on top
the blank screen stays on top even when starting other programs
when i can cancelling the download before the blank window appears (managed this only 2 times) doublecad starts but i cant do nothing.
menu and menubars dus not respond

sorry for my bad englisch

Logged


June 11, 2013, 06:34:21 AM
#3
It looks like a bad install, but it may be a corrupted download.

Uninstall
re-download the application
re-install with the new download

The tips screen opens whenever the application starts & the tip are *.htm based but are installed with the rest of the application.

What is your OS?

Logged


* June 11, 2013, 10:59:59 AM
#4
hi

there was some text missing in my last post
pc dell vostro 410 quad cpu Q6600 2,40ghz 4gb ram os =win7 ultimate service pack1

this problem started with doublecad xt 3
i am using it more then a year and a fuw weeks ago i had this  problem started .
i removed xt3 and re-installed xt3 the problem still existed.
removed xt 3
downloaded xt5 from the doublecad website
but still the same

kind regards
but i will download it again

Logged


June 11, 2013, 11:48:52 AM
#5
Ok that makes it very clear. There is no question there is a software conflict. Hmm... what happened a few weeks ago, did you install new software like a virus checker, was there a windows update, did you change your default browser.

Logged


* June 11, 2013, 11:55:25 AM
#6
no software changes
windowsupdate runs automatik

virusscan avg

just re-installed xt5 with new download
same problem >:(
« Last Edit: June 11, 2013, 12:06:11 PM by holemans danny »

Logged


* June 11, 2013, 12:09:16 PM
#7
Have to go now
gone get some sleep
have to get up at 4:30 like all the other days off the week

kind regards

Logged


June 11, 2013, 02:29:10 PM
#8
Try turning off your AVG - on some systems it con conflict with DoubleCAD.

Logged


* June 12, 2013, 01:30:45 AM
#9
already don that
same result
even downloaded  dc5 with disabled avg

i read in an other topic that Internet explorer must be installed
some time ago i dit an un-install of IE but I have bin using dc3 after that un-install without any problems

using firefox

kind regard

Logged


June 12, 2013, 06:44:45 AM
#10
Try re-installing IE. The tips files are HTM based.

Logged


* June 12, 2013, 09:43:29 AM
#11
hi thebrian
just installed IE10 and doublecad works again :) ;D

how stupid can i be
how can i thank you for your help

so doublecad really needs IE

thank you very much

kind regards
holemans danny

Logged