Author Topic: Doublecad Win 7 64bit problem  (Read 706 times)

ianc2020

  • Newbie
  • *
  • Posts: 1
Doublecad Win 7 64bit problem
« on: January 20, 2012, 07:50:34 AM »
Hi, I have installed the program on my new laptop. The program starts (with the drawing screen in the background and drawing list in the front), but when I try and use it I get the message that DC for windows has stopped working and the program must close.  I've tried runnning it without any anti virus with the same issue.
Does DC run on a 64 bit machine (I have tried in compatibilty mode again no success)
Thanks Ian

SteveMS

  • DoubleCAD Developers
  • Hero Member
  • ****
  • Posts: 495
  • aka: The Scud.
Re: Doublecad Win 7 64bit problem
« Reply #1 on: January 22, 2012, 12:38:57 AM »
Ian, PM TheBrian on this site. He works for IMSI and I am very sure he'll help you on this one.
Dell Vostro A860. Dual CPU T2410 @ 2.00GHz. 4 GB RAM
Vista Home.
Rebuilding the 1980 Kawasaki z650 - now on the road and I ride it like I stole it!
BETA Tester to the stars: TurboCAD LTE, LTE Pro DoubleCAD & DesignCAD

thebrian

  • Administrator
  • Master of the Universe
  • *****
  • Posts: 1591
Re: Doublecad Win 7 64bit problem
« Reply #2 on: January 23, 2012, 12:20:21 PM »
Ian,

unfortunately DC is not tested or validated for 64bit OS, ergo it is not officially supported. Some users have had success in running on Windows 7 - 64, but it seems to depend upon OEM version and their hardware configuration. There is no clear pattern for success or failure.
Some resolutions have included turning off UAC (user account control), intalling and ruuning As Administrator, and as you've already tried Turning of virus checking.