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Author Topic: Activation code & e-mail contact problems  (Read 825 times)

JohnSV

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Activation code & e-mail contact problems
« on: December 22, 2011, 07:27:26 AM »
I am unable to activate a reloaded free version due to "activation code error" despite copying & pasting from e-mailed advice doc. Also cannot make contact with CustomerService@imsidesign.com or imsi-design.com as both are returned as unavilable. Please help me to get the reload up and running.
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thebrian

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Re: Activation code & e-mail contact problems
« Reply #1 on: December 22, 2011, 10:16:40 AM »
try the 800#

 1.800.833.8082 

or e-mail CustomerSupport@imsidesign.com
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Scotty_Cook

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Re: Activation code & e-mail contact problems
« Reply #2 on: December 23, 2011, 12:58:21 PM »
Welcome to a major problem. I go through this every 30 days after the "PRO" trial period elapses. I hit the "Revert to xt" button and it wipes out the program. I try and try to contact validation and all I get is a recording. When I do get validation desk, it starts the 30 "PRO" period all over again.
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